Frequently Asked Questions

HOW LONG IN ADVANCE SHOULD I BOOK MY KIDS ENTERTAINMENT?

At Clowns.com we typically have a waiting list 3 to 4 week in advance of your desired party date. For example, if your party is taking place on May 4th, chances are that date is already been fully booked by April 4th. The reason we are booked this far in advance is that we only have a select number of entertainers who work in-house. We do not contract or hire outside entertainers. This is contrary to how 99% of the clown industry works. While no one will ever admit it, this is unfortunately what takes place. We believe that we cannot sacrifice the quality of our show by hiring someone who does not understand the level of service which our clients expect. This is why we are selective about which parties we decide to take on. We recommend booking your party as soon as you are sure of the date and time of your event.

WHAT IS YOUR BOOKING PROCESS?

To book and secure your desired time and date, we require a $100 dollar deposit for entertainment & equipment rentals. We require a $200 dollar deposit on any inflatable bounce house packages. We then put together a contract which will include all of the details of your event. The contract is then e-mailed to you where you may review and sign a final copy. Once you sign a copy of your party contract, you will receive an e-mail receipt and confirmation stating that your event is now booked. The remainder of the balance is due the day of the party before the start of the entertainment.
We accept Visa, MasterCard, Discover, & Amex. Please note that deposits are not refundable, but transferable with a 14 day notice of cancellation.

WHAT AREAS DO YOU SERVICE?

We service Long Island, Queens, the Bronx, Brooklyn, Manhattan, Yonkers & Southern Westchester.

WHAT AGE GROUPS DO YOU TARGET?

Our entertainers are specifically trained to entertain children between the ages of 1-12.

ARE YOUR CLOWNS SCARY?

Our clowns are non-scary looking, they do not wear makeup(face paint), gloves or wigs. Please view our Gallery to get a better feel for how our clowns look.

ARE YOUR COSTUMES AND EQUIPMENT IN GOOD CONDITIONS?

Our costumes and equipment are of the highest quality. Our equipment is kept clean and regularly maintained. We own (instead of rent) all of our own costumes, so you can be sure that our costumes are very clean and fresh with no rips or stains.

WHAT’S THE DIFFERENCE BETWEEN YOUR SILVER, GOLD & PLATINUM PACKAGES?

Our Silver package is a 60 minute package and is geared to entertain 10 – 15 Children.

Our Gold package is a 90 minute package and is geared to entertain 15 – 25 Children.

Our Platinum package is a 2 Hour package and is geared to entertain 30 – 50 Children.

If you have 15 children and still want the 2 Hour Platinum package, we do accommodate that request.

In those situations you will get more detailed face painting, a lot more games, sing-a-longs and a longer Magic Show.

WHAT DO YOUR CHARACTERS DO?

Our characters are extremely animated and not only pose for pictures but dance and play games with the children. Moreover, all of our characters come with themed music from their respective TV shows.

CAN YOU TELL ME ABOUT YOUR ENTERTAINERS?

All of our entertainers are between the ages of 21 & 29. All of our entertainer must have either an Education degree or Theater degree. All entertainers must do a minimum 6 month rigorous training program. Our entertainers are clean cut and know to put on a great performance.

INSURED & BONDED?

Yes, we are fully insured and bonded.

DO YOU TRAVEL TO THE EVENT/VENUE?

Yes, we travel to all types of venues, from private homes to catering halls, restaurants, clubs, & more.

HOW EARLY OR HOW LATE CAN MY EVENT TAKE PLACE?

Earliest event starting time is at 9 A.M. and the latest party starts no later than 11 P.M.
If your event falls outside of that time range please call one of our party consultants at: 516-577-0000.

DO YOU ACCOMMODATE RELIGIOUS EVENTS?

Yes, please let us know what you require and we will make sure to accommodate your request.
Our entertainers are experienced in Communion’s, Christening’s, Upsherin, Mundan, & many more.

HOW LONG DOES IT TAKE TO SETUP?

All of our entertainers have preset bins, so everything is organized and ready to go. On average setup time is less than 4 minutes.

DO I NEED TO PROVIDE THE ENTERTAINERS WITH ANYTHING?

Yes, we ask the host to please provide a medium sized table with 2 chairs and an electrical outlet. This will ensure that your event will start right away. Please also note that Clowns.com is not responsible for electricity.

HOW MUCH SPACE DO THE ENTERTAINERS NEED?

We have done events everywhere, from small studio apartments to huge auditoriums and coliseums. We will do our very best to work with the space we are provided with and make sure that everyone has a good time whether the space is small or extremely spacious.

AFTER I PAY MY DEPOSIT WHEN IS THE FINAL BALANCE DUE?

All final payments must be paid IN FULL on the date of your event in CASH only. No personal checks or credit cards will be accepted as final payment.

HOW MUCH SHOULD I TIP THE ENTERTAINERS?

Gratuities are appreciated and are NOT already included in our package prices. Like most services, an appropriate gratuity ranges from 15%-25 of the total package price.

 
 

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